Technical Support
We keep Microspot installations running with dedicated in-house teams for assembly, testing and rapid call-outs nationwide.
Highlights
Specialist teams and dedicated on-call availability for events and rollouts
The added value of the service
We work alongside creative and technical teams with an end-to-end approach, ensuring consistency from concept through prototyping to delivery.
Turnkey installation
Logistics coordination, assembly and commissioning with photo reports and signed checklists.
Scheduled maintenance
Dedicated programmes to maintain performance, lighting and finishes over time.
Event support
Task forces for temporary fit-outs, with on-site support during trade fairs, roadshows and press days.
What we can do
- Technical site surveys and 3D surveys before installation
- Coordination with facility managers, general contractors and property managers
- Aesthetic and functional restoration of existing installations
- Dedicated help desk for emergencies and after-sales support
Our method
Planning
Definition of scope, timelines and logistics flows.
On-site execution
Microspot teams in the field with certified equipment and safety procedures.
Follow-up
Reporting, scheduled maintenance and a help desk for new requirements.
Technology and infrastructure
Arrange a technical call-out
Set up a scheduled maintenance plan
Frequently asked questions: technical support
Do you install outside Milan?
Yes, our in-house teams carry out assembly, testing and service work nationwide, coordinating with facility managers, general contractors and property managers.
Do you offer scheduled maintenance?
Yes, with dedicated plans to keep the performance, lighting and finishes of installations at their best over time, as well as refurbishment of existing installations.
Do you provide support during trade shows and events?
Yes, for temporary fit-outs we provide on-site support during trade shows, roadshows and press days, with a dedicated on-call service.